Testimonials & Reviews
Podiatry & Hand & Upper Extremity Orthopedic Surgery located in Worcester & Webster, MA
Podiatry & Hand and Upper Extremity located in Worcester, MA & Webster, MA
Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 454 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery below, and as always, we would love to collect your feedback.
Angela B.
Submitted 07/26/24
Great experience. Over 10 years of extreme hand pain at thumb joint and I now have either no pain or very manageable pain for months. It is life changing. The steroid injection was very painful but it stopped the pain cycle and chronic inflammation. With minimal PT and a hand brace I now know how to protect and strengthen my hand and stop the inflammation/pain cycle before or takes over. I appreciated that he took the time to explain everything I wanted to understand about my hands and thumb. I couldn't be happier asked more grateful. A+++
Joanne B.
Submitted 07/24/24
Dr. Grondin is awesome!! She addresses me in such a caring manner and really listens to me & my concerns!
When Dr. Grondin shares her knowledge & advice she uses the posters on the walls of the room or a model of a foot. This visual is so helpful!!
Elaine H.
Submitted 07/19/24
Very patient and pleasant. Took her time explaining my issue. I never felt rushed. I would definitely recommend her to anyone.
Dawn M.
Submitted 07/19/24
Best foot doctor ever. Dr. Suzanne Grondin is fantastic. Explains what things are, you never feel rushed, she’s always smiling. Just a great experience. Shout out to the office staff as well.
Julianne D.
Submitted 07/19/24
Staff were pleasant and helpful. Wait time was approximately 5 minutes.
Dr.Grondin was prompt, professional, knowledgeable, friendly, and informative.
Daniel B.
Submitted 07/18/24
Best Hand surgeon around !!
Catherine O.
Submitted 07/17/24
Excellent
Theresa K.
Submitted 07/17/24
Dr Grondin was very impressive and helpful. I was there proactively and not needing immediate care, however he took the time to explain all information and his delivery was clear and informative. I recommend him highly!
Samuel K.
Submitted 07/16/24
Excellent!!!
Nancy R.
Submitted 07/11/24
Excellent.
Joseph B.
Submitted 07/09/24
Great service very satisfied
Joseph A.
Submitted 06/29/24
Dr. Schaffer did a fantastic job helping me with my elbow pain. I wanted to try a conservative route after finding out that I had torn tendons and he was very willing to accommodate. In the end, I opted for surgery and I felt like I was in good hands through the entire process. 3 months later, I am virtually pain free and back to my daily activities... thank you Dr. Schaffer!
Heather S.
Submitted 06/18/24
From checking in to seeing Dr. Grondin, my experience is always pleasant, professional, and on time. I would recommend Dr. Grondin to anyone.
Joseph F.
Submitted 06/17/24
My first visit and it was a very pleasant experience start to finish. Thoughtful and clearly explained everything to me.
Wanda T.
Submitted 06/13/24
Good experience....exceptional teacher.........
Margo A.
Submitted 06/12/24
Responsive to needs
Melanie W.
Submitted 06/07/24
First and foremost when I called, the receptionist Sori was so pleasant, helpful, and courteous. I didn't think that I was going to be able to book my appointment but she did. She went above and beyond for me and that was very impressive to me. At my appointment (which was the next day) Sam was helping me and she was amazing as well and also went above and beyond for me when she didn't have to. I was also very impressed with the doctor. It was my first time there but I thought she was great. Great people here so I would highly recommend!!
Jennifer H.
Submitted 06/07/24
Very pleasant staff. Dr Grondin explained everything extremely well and she is very sweet. Highly recommend
Judith T.
Submitted 06/07/24
Very helpful. Dr Grondin gave me several suggestions, including pads, devices and specific shoe brands, to help me deal with my foot issues.
Martin O.
Submitted 05/31/24
I was seen right on time. The staff and Dr. Schaffer were friendly and addressed my problem efficiently.
I would recommend Dr. Schaffer’s office.