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Testimonials & Reviews

4.92/5

Podiatry & Hand & Upper Extremity Orthopedic Surgery located in Worcester & Webster, MA

Podiatry & Hand and Upper Extremity located in Worcester, MA & Whitinsville, MA

4.92/5 Star Rating
552 total reviews

Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 552 reviews with an average rating of 4.92 out of 5 stars. Please read what others are saying about Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery below, and as always, we would love to collect your feedback.

Gloria P.
5/5 Star Rating
Submitted 09/11/25
I’m on a scooter and they always make my appointment easy for me.
Barbara V.
5/5 Star Rating
Submitted 09/11/25
Good experience. Felt the Dr. examined my feet as well as clipped nails and cut calluses.
Jane M.
5/5 Star Rating
Submitted 09/10/25
Super friendly and caring.
Russell F.
5/5 Star Rating
Submitted 09/09/25
Went there for first time. Very attentive courteous staff. Doctor was great
Diane S.
5/5 Star Rating
Submitted 09/09/25
Excellent podiatrist. Kind gentle and very helpful. So very happy to have a new podiatrist.
Earl P.
5/5 Star Rating
Submitted 09/09/25
Very efficient..on time…and caring
Ronald S.
5/5 Star Rating
Submitted 09/05/25
Excellent care, professionalism, and service were provided by Dr. Suzanne Grondin and her staff.
Phyllis M.
5/5 Star Rating
Submitted 09/04/25
Office and treatment room very clean and neat. Dr Grondin was very professional and friendly.
John T.
5/5 Star Rating
Submitted 09/03/25
Dr. Grondin was friendly & professional. He is very skilled in podiatry. Thanks & God bless!
Richard J.
5/5 Star Rating
Submitted 09/03/25
Dr. Gordon was professional and efficient
Dianne S.
5/5 Star Rating
Submitted 09/03/25
Wonderful foot and nail care for neuropathy!
Arthur S.
5/5 Star Rating
Submitted 09/03/25
Quite good
Melissa D.
5/5 Star Rating
Submitted 09/03/25
I recently visited the Whitinsville office and met with Dr. Suzanne Grondin And her team for the first time. This was the first time I’ve ever visited a podiatrist office, and I was blown away by the professionalism and how polite everyone in the office was. If I ever need the services again, I will be certain to schedule my appointments there.
Margaret M.
3/5 Star Rating
Submitted 09/03/25
My appointment with Dr S Grondin was a pleasant experience. She was very caring and informative. A great first visit ! Margo Montecalvo
Ellen M.
5/5 Star Rating
Submitted 08/29/25
Wonderful as always!
Alison S.
5/5 Star Rating
Submitted 08/28/25
Pleasant atmosphere, competent and efficient staff. I am very satisfied with Dr. Grondin's care.
Trisha P.
1/5 Star Rating
Submitted 08/28/25
my rating is not on the doctor. It is on his receptionist. I have been calling for a little over a week and I have been getting an attitude and ignored and disregarded almost every time I have talked to someone I got hung up on and told that I would be called back with an appointment and I was never called back all I’m trying to do is make an appointment for my father who is in severe need of maintenance my attempts started on the 20th. It is now the 28th and still no call. I have done everything they had asked in order to make this appointment and I got told that they had other customers that they cannot talk to me and hung up. I have been in line at a doctors office and asked politely to wait for a moment while the receptionist is on the phone to make other appointments or I have also been asked to be put on hold until they were available to make an appointment the receptionist that I spoke with didn’t even give me the option to what facility he was needed to be seen at what day I needed the appointment for and she couldn’t be bothered to even give me the full address. I’m not sure who I spoke with, but I am getting frustrated with being blown off.
Lesley M.
5/5 Star Rating
Submitted 08/27/25
Dr. Schaffer and Dawn provided the best experience possible during my trigger finger surgery.
Stephen R.
4/5 Star Rating
Submitted 08/20/25
Great. Wish she could do something about my toe nails.
Jean D.
5/5 Star Rating
Submitted 08/20/25
Saw Dr. Grondin for 2 foot problems. He fixed everything and now I can walk so much better! His staff is wonderful as well Highly recommend this office for any of your foot problems