Testimonials & Reviews
Podiatry & Hand & Upper Extremity Orthopedic Surgery located in Worcester & Webster, MA
Podiatry & Hand and Upper Extremity located in Worcester, MA & Webster, MA
Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 537 reviews with an average rating of 4.93 out of 5 stars. Please read what others are saying about Premier Foot and Ankle Center & Elite Upper Extremity and Plastic Surgery below, and as always, we would love to collect your feedback.
Alison S.
Submitted 08/28/25
Pleasant atmosphere, competent and efficient staff. I am very satisfied with Dr. Grondin's care.
Trisha P.
Submitted 08/28/25
my rating is not on the doctor. It is on his receptionist. I have been calling for a little over a week and I have been getting an attitude and ignored and disregarded almost every time I have talked to someone I got hung up on and told that I would be called back with an appointment and I was never called back all I’m trying to do is make an appointment for my father who is in severe need of maintenance my attempts started on the 20th. It is now the 28th and still no call. I have done everything they had asked in order to make this appointment and I got told that they had other customers that they cannot talk to me and hung up. I have been in line at a doctors office and asked politely to wait for a moment while the receptionist is on the phone to make other appointments or I have also been asked to be put on hold until they were available to make an appointment the receptionist that I spoke with didn’t even give me the option to what facility he was needed to be seen at what day I needed the appointment for and she couldn’t be bothered to even give me the full address. I’m not sure who I spoke with, but I am getting frustrated with being blown off.
Lesley M.
Submitted 08/27/25
Dr. Schaffer and Dawn provided the best experience possible during my trigger finger surgery.
Stephen R.
Submitted 08/20/25
Great. Wish she could do something about my toe nails.
Jean D.
Submitted 08/20/25
Saw Dr. Grondin for 2 foot problems.
He fixed everything and now I can walk so much better!
His staff is wonderful as well
Highly recommend this office for any of your foot problems
Kimberly G.
Submitted 08/11/25
Dr. Grondin is always pleasant and professional. She explains things clearly and answers all my questions so that I can understand.
Joseph M.
Submitted 08/11/25
Very good
Barbara K.
Submitted 08/09/25
First visit - on time - did what needed to be done. Look forward to future visits
Mark C.
Submitted 08/08/25
Staff and Dr amazing. I fully recommend them.
Janet P.
Submitted 08/07/25
It went very well. I was very satisfied.
Curtis M.
Submitted 08/07/25
Very informative visit!!!
Howard W.
Submitted 08/07/25
This was our first experience with the new doctor and found it to be very pleasant and not at all rushed, which is refreshing! We would definitely recommend Dr. Grondin if you have any concerns/ foot issues!
Harry B.
Submitted 08/06/25
very good examine
Thomas S.
Submitted 08/06/25
Very professional
Leo G.
Submitted 08/04/25
Very pleasant to talk to and thorough.
Robert D.
Submitted 08/03/25
Dr. Grondin very pleasant, efficient and pretty much on time, in and out that’s what I like.
Janet P.
Submitted 08/02/25
I really appreciate the care and consideration that I received from Dr.Grondin and his staff. I thank them very much.
Charles B.
Submitted 08/01/25
Polite ,friendly, & efficient. I couldn't be more satisfied.
Nicholas F.
Submitted 07/30/25
Very friendly and compassionate staff! This was my second visit to Dr. Schaffer's office. I would highly recommend him for your needs.
Annette C.
Submitted 07/24/25
Very pleasant…